Privacy Policy

Last updated: 10/04/2024

BrandLab, operating under the brand name Sintano (“Sintano”, “we”, “us”, or “our”), operates the website sintano.com/brandlab (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our services, or interact with our advertisements on social media platforms including Facebook and Instagram. Please read this privacy policy carefully.

1. Information We Collect

Personal Information

We may collect personal information that you provide to us directly, such as:

• Contact Information: Name, email address, phone number, and physical address.
• Account Information: Username, password, and other information necessary for account creation and maintenance.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Demographic Information: Age, gender, interests, and preferences.

Automatically Collected Information

We may collect information automatically when you visit our Website or interact with our ads, including:

• Usage Data: IP address, browser type, operating system, referring URLs, page views, and website navigation patterns.
• Device Information: Type of device, unique device identifier, and mobile network information.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies.

Information from Third Parties

We may receive information about you from third parties, such as:

• Social Media Platforms: Information from your public profile, interactions, and ad engagement on platforms like Facebook and Instagram.
• Payment Processors: Information related to transactions processed by third-party payment services.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and Managing Services: To deliver our services, manage accounts, process payments, and provide customer support.
• Communication: To communicate with you, including sending promotional emails, newsletters, and service-related notifications.
• Personalization: To personalize your experience on our Website and tailor our services and advertisements to your preferences.
• Analytics and Improvements: To analyze usage patterns, improve our Website and services, and develop new features.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf.
• Business Transfers: In connection with a merger, sale, or other business transfer involving all or a portion of our business or assets.
• Legal Requirements: When required by law or to respond to legal processes, such as a court order or subpoena.
• Protection of Rights: To protect our rights, property, and safety, and the rights, property, and safety of our users and others.

4. Your Data Protection Rights

GDPR (General Data Protection Regulation)

If you are a resident of the European Economic Area (EEA), you have the following rights:

• Access: The right to access and obtain a copy of your personal data.
• Rectification: The right to correct inaccurate or incomplete personal data.
• Erasure: The right to request the deletion of your personal data.
• Restriction: The right to restrict the processing of your personal data.
• Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: The right to object to the processing of your personal data for direct marketing purposes.
• Consent Withdrawal: The right to withdraw consent at any time where we rely on your consent to process your personal data.

CCPA (California Consumer Privacy Act)

If you are a resident of California, you have the following rights:

• Access: The right to request information about the categories and specific pieces of personal data we have collected about you.
• Deletion: The right to request the deletion of your personal data.
• Non-Discrimination: The right to not be discriminated against for exercising any of your CCPA rights.
• Opt-Out: The right to opt-out of the sale of your personal data.

To exercise any of these rights, please contact us using the contact information provided below.